Privacy Policy

Last updated: January 2025

Apex Grounding ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our services (collectively, the "Services").

By using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name and contact information (email, phone number)
  • Payment and billing information (processed securely through third-party payment processors)
  • Health-related information you voluntarily disclose (e.g., medical conditions relevant to participation)
  • Information shared during session registration or intake forms
  • Communications with us (emails, inquiries, feedback)

b. Usage Data

  • Device, browser, and operating system information
  • IP address and approximate geolocation
  • Pages viewed and interactions with our website
  • Referring website or source

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to remember preferences, understand usage patterns, and improve the Services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process registrations, payments, and subscriptions
  • Communicate with you about sessions, updates, and relevant information
  • Ensure your safety and appropriateness for participation in our programs
  • Respond to your inquiries and provide support
  • Analyze usage to improve our website and offerings
  • Comply with legal and regulatory requirements
  • Detect, prevent, and address fraud, abuse, or security issues

3. Sharing and Disclosure of Information

We may share your information with:

  • Service Providers: Payment processors, hosting providers, email marketing platforms, and analytics providers that help us operate the Services. These providers are contractually obligated to protect your information.
  • Legal Authorities: If required by law, subpoena, court order, or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

  • We retain your personal information for as long as your account is active or as needed to provide the Services.
  • We may retain certain data for legal, accounting, or security purposes even after you stop using our Services.
  • Health-related information collected for intake purposes is retained only as long as necessary for safety and liability purposes.

5. Data Security

  • We implement industry-standard security measures to protect your personal information, including encryption and secure data storage.
  • No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
  • You are responsible for maintaining the confidentiality of any account credentials.

6. Confidentiality of Session Content

  • What is shared during sessions is confidential and protected by our Circle Agreements.
  • We do not record, transcribe, or store personal information shared verbally during sessions.
  • All participants agree to maintain confidentiality as outlined in our Terms of Service.

7. Your Rights and Choices

Depending on your location, you may have rights under privacy laws (e.g., CCPA, GDPR). These may include:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict or object to certain processing
  • The right to withdraw consent (where applicable)
  • The right to data portability
  • The right to opt-out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Marketing Communications

  • With your consent, we may send you emails about upcoming sessions, updates, and relevant content.
  • You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us.
  • Even if you opt-out of marketing emails, we may still send you transactional communications (e.g., booking confirmations, important updates about your account).

10. International Users

Our Services are based in the United States. If you access them from outside the U.S., you consent to the transfer and storage of your information in the U.S., which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new version on our site and updating the "Last Updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Apex Grounding
Scottsdale, Arizona
Email: hello@apexgrounding.com